Contact

Write to letters@willbond.org and a person here reads it. We answer most letters within two working days, and we answer the awkward ones too.

The most useful letter tells us the project and the numbers. Twelve wreaths, a classroom of twenty-eight, ninety place settings. With those we can tell you which pack covers it, which one leaves you eleven short, and when the honest answer is that a craft aisle down the road is cheaper for what you need.

We cannot help with an order once it is placed. Ordering, payment, delivery and returns all happen at checkout with our retail partner, and their customer service holds the details we never see.

If a mix you want does not exist, tell us anyway. Several of the packs on these shelves began as somebody's letter.